All sales are final. We offer exchanges for another item or store credit within 14 days of receiving your order. 

Exchanges

To be eligible for an exchange or credit the item must be in the original condition, unwashed, undamaged and in the original packaging. To initiate a credit or exchange, contact annie@annieaxtell.com. Customers are responsible for shipping return costs.

Damages and issues

If you received a damaged, defective or incorrect item, please contact annie@annieaxtell.com. Include a photo and your order number to facilitate a prompt resolution.